Look closely before choosing
- Check the visible surfaces, arms, cushions, legs and accessible underside.
- Ask the team to point out any known marks, wear or defects.
- Confirm what is included, such as cushions, feet or fittings.
- Try seats or moving functions with the team’s guidance.
- Record the condition and anything agreed with the purchase details.
Make the details clear
Confirm the item description, price, measurements and delivery arrangements for the actual piece. Ask what aftercare and guarantee information applies to it.
Clearance availability changes as individual pieces arrive and sell. Contact Rhyl for current stock photographs and information.
Your rights still apply
Clearance or a reduced price does not remove your statutory rights. A specific defect clearly described before purchase is different from a new or undisclosed problem. Keep the agreed condition description with your order.
Contact UC Beds with your purchase details, a description of the issue and photographs where useful. The Returns & cancellations guide explains the difference between a faulty item and changing your mind.